Streamlined Ordering
Our platform is designed to make ordering simple and easy for your customers, so you get as many orders as possible.
Start Today with "Coming Soon" Mode!
We let you hit the ground running.
Your menu starts out in "Coming Soon" mode, where you collect email addresses for interested customers.
When you launch your online ordering, you'll have a list of customers ready to go -- just send them an email from our built-in marketing system, and you'll have orders coming right in.
Add it today and start collecting emails!
Web Ordering
We turn your web traffic into loyal customers, and make sure that when someone finds you, they can conveniently order, no matter what device they're using.
Our seamless web widgets add ordering right to your web site. You can also simply link to your responsive menu page for an easy setup that works well across all devices.
Facebook Ordering
Allow customers to order directly from your Facebook page. Turn fans and likes into customers!
Mobile App
Engage customers and take orders directly on their mobile devices via your beautiful, custom-branded mobile app.
Once you build a substantial base of mobile users, Push Notifications can be used to further boost sales.
Accept Credit Card Payments
Let customers easily pay with a card and save it on file to speed future ordering. Next time they want to order, it's just a few clicks away.
As a bonus, your staff saves time and you reduce the risk of no-shows.
Advance Ordering
Customers can select a future date and time for their order, to make ordering extra convenient.
Useful Reporting
Your reporting dashboard gives you historical reports and actionable information for improving your menu and service.
View trends, top items, and lists of your best and newest customers.
Gain insight into your sales funnel, as customers go through the ordering process.
- Menu viewed
- Items added to the order
- Checkout started
- Order submitted
We show you each step of the way, so you can figure out where changes can be made to optimize your sales.
Engage Your Customers
We make it simple to keep in touch with your customers and keep them coming back for more.
Coupons
Offer tasty discounts to promote special offers, reward loyal customers, and apologize for negative experiences.
Feedback Management
Feedback surveys let your customers tell you when they had a good or bad experience, but the conversation doesn't end there.
Get all the information you need to fix problems sent to your mobile phone, and respond to the customer with one tap!
Email Marketing
Our integrated email marketing lets you easily connect with your customer base. As customers order, they can be automatically added to your email list.
One email can generate thousands in sales, and regular communication encourages customer loyalty.
Want to use a more advanced email marketing provider? We integrate with other systems as well!
Automated Emails
Send targeted emails to your customers to improve retention and loyalty. Some examples:
- Retention: If a customer hasn't ordered for 30 days, send them a special deal to keep them coming back
- New Customers: If it's a customer's first order, send them a Thank You note and ask how their experience was
- Rewards: When a customer spends over $1,000 (across all their orders), send them a coupon for being such a great customer
Push Notifications
With your own mobile app, you can send push notifications to your mobile customers with special deals to drive even more orders.
Get More Orders, Bigger Tickets, and Happier Customers
We've designed features specifically to increase ticket size and promote repeat sales.
Cross Selling
Fries and a coke with your burger -- The best way to boost ticket size is to suggest relevant pairings as your customer orders.
Our system learns your customers' preferences and automatically tunes itself over time to suggest the most successful items.
Social / Viral Sharing Reward Campaigns
Provide incentives for viral sharing on social media, such as Facebook and Twitter.
Your customers share a special deal / promotion with their friends via a personal link that we generate for each of your customers.
When their friends order, the original referring customer then receives a special coupon for their next order.
The more your customers share, the more orders you receive!
Item Imagery
Use rich images to entice sales and spruce up your menu. It's easy to upload your pictures and make your menu look great.
Easy Repeat Ordering
Let's face it -- sometimes "the usual" is all we want. We make it easy for customers to get their "usual" with just a few clicks, and by saving a card on file, they can skip entering payment info as well!
Customizable? You Bet.
We've got a host of flexible configuration options so you can make our system work the way you do.
Order Management
When an order comes in, we'll make sure you're notified. The following notification options are available, and they can be combined:
- Fax
- Automatic Print (including receipt printers)
- POS Integration
- Phone Call
- SMS / Text Message
Delivery Settings
Set custom delivery zones, fees, and time estimates, so you can make delivery work perfectly for your business.
Item Options / Modifiers
Create sets of options, so customers can select exactly what they want. Our options system is extremely flexible and can support many pricing scenarios, including half/half pizza toppings.
Options can also be used to upsell customers to further increase ticket size!
Checkout Fields
Customizable fields let you collect the information you want from customers. Want to ask a certain question at checkout? We've got you covered.
A few examples we've seen:
- Suite Number
- Room Number
- House Account Number or Name
- Pick-up Location
Custom Taxes / Fees
Define custom taxes or fees needed for compliance with local laws, such as bag fees. You can also set convenience charges or built-in gratuities.
Custom Styling
Use custom styles to tailor the look and feel of your menu to fit your brand. This can be a little technical, but for a web developer, it provides a lot of flexibility and control.
Integrated with Other Systems
We provide integrations to third-party platforms so you can leverage other services, instead of being locked into our set of available services. Integrations include
- POS Systems
- Email Marketing
- Loyalty
POS Integrations to Streamline Operations
Our POS integrations make online orders flow seamlessly into your Point of Sale System. Save time and money today with POS-integrated online ordering.
Secure & Stable
Engineered for Stability and Performance
Our customers trust us to process millions of dollars in sales. We use the Amazon and Microsoft Azure cloud platforms to provide best-in-class performance, security, and scalability.
Secure and PCI Compliant
We don't cut any corners when it comes to data security.
Bank-grade 256-bit SSL security protects your customers' information at checkout, and the payment system we use is Level 1 PCI compliant, the highest level available.
Fraud Prevention
We work with your credit card processor to minimize fraud and chargebacks, using AVS and CVV validation to verify the cardholder's information.
Want to further reduce chargebacks? Add LevelUp for chargeback-free processing!
